white logo for DOSS

The DOSS Research team is focused on exploring themes and trends that affect physical product companies. With deep expertise in methodologies and common challenges in consumer brands, the team presents new research to better understand the challenges businesses are facing and how to overcome them.

Articles by DOSS Research Team

7 articles

Research
Who's Letting the Bots Shop? AI Shopping Trust by the Numbers

Who's Letting the Bots Shop? AI Shopping Trust by the Numbers

How far will shoppers let AI go? A survey of 1,000 Americans and an audit of 500 retailers reveal the trust gap in agentic commerce.

July 7, 2026
Research
Shelf Life Stress: What's Keeping Inventory Teams up at Night in 2026?

Shelf Life Stress: What's Keeping Inventory Teams up at Night in 2026?

A new survey reveals how tariffs, unreliable forecasts, and inventory volatility are increasing stress for retail and CPG operations teams in 2026.

May 18, 2026
Research
The Loyalty Tax: How 2026 Inflation Is Breaking American Brand Loyalty

The Loyalty Tax: How 2026 Inflation Is Breaking American Brand Loyalty

Survey data shows brand loyalty breaks at a 10% price hike, as discount grocery stores gain shoppers.

May 14, 2026
Research
Spreadsheet Errors: How Manual Data Mistakes Are Costing Operations Teams Thousands

Spreadsheet Errors: How Manual Data Mistakes Are Costing Operations Teams Thousands

Spreadsheet errors are costing ops teams time, money, and trust. See what 1,000+ professionals reported.

May 14, 2026
Research
The Stockout Stigma Index: How Out-of-Stock Products Are Costing Brands More Than a Sale

The Stockout Stigma Index: How Out-of-Stock Products Are Costing Brands More Than a Sale

DOSS analyzed 8,679 Reddit posts and surveyed 1,000 consumers to find out how stockouts really affect brand trust and buying behavior.

May 12, 2026
Research
2026 Global Trade Volatility Index: Tariff Risk Analysis & Supply Chain Impact Report

2026 Global Trade Volatility Index: Tariff Risk Analysis & Supply Chain Impact Report

How are product companies responding to sudden tariff shifts? Survey data reveals pricing delays, system gaps, and team strain.

May 12, 2026
Research
2026 CPG Operations Benchmark Report: Supply Chain Resilience & Margin Optimization Trends

2026 CPG Operations Benchmark Report: Supply Chain Resilience & Margin Optimization Trends

Learn how to calculate safety stock with proven formulas and methods. Find the right approach for your stage of growth and protect against stockouts.

April 28, 2026

Upgrade your ERP now.

Fast to deploy. Easy to change. Built to scale.