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Privacy Policy

This privacy notice for Odonata, Inc. (doing business as DOSS) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at https://www.doss.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@doss.com.

Summary of Key Points

This summary provides key points from our privacy notice:

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include:

  • Passwords
  • Usernames
  • Names
  • Email addresses
  • Phone numbers
  • Contact or authentication data

Information Automatically Collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

  • To facilitate account creation and authentication
  • To deliver and facilitate delivery of services to the user
  • To respond to user inquiries/offer support to users
  • To send administrative information to you
  • To send you marketing and promotional communications
  • To protect our Services
  • To evaluate and improve our Services

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third parties who perform services for us or on our behalf. Categories include:

  • Cloud Computing Services
  • Communication & Collaboration Tools
  • Data Analytics Services
  • Payment Processors
  • Website Hosting Service Providers

4. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies to access or store information.

5. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.

6. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.

7. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18.

8. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time.

Withdrawing your consent: You have the right to withdraw your consent at any time by contacting us.

Opting out of marketing: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link or replying "STOP" to SMS messages.

Account Information: Contact us to review, change, or terminate your account information.

9. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT browser signals as no uniform technology standard has been finalized.

10. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at support@doss.com or contact us by post at:

DOSS144 2nd St, STE 100San Francisco, CA 94105United States

12. How Can You Review, Update, or Delete Your Data?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at support@doss.com.

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  • Modules covering the entire value chain
  • Embedded business intelligence, directly in Doss
  • An integrated data platform for full visibility
  • Query, analyze and automate via chat
View all products

By Module

  • Inventory Management
  • Procurement
  • Order Management
  • Finance & Accounting
  • Freight & Fulfillment
  • Warehouse Management
  • Production Planning
  • Demand Planning
  • Project Management
  • Relationship Management
View all modules

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  • Manufacturing
  • Consumer Goods
  • Food & Beverage
  • Construction
  • Distribution
  • Health & Beauty
View all industries

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