Omnichannel order ingestion
DTC, marketplace, wholesale, and retail orders normalized into one sales order schema.
Order management software that gets every
order to the right place, from every channel
DOSS brings orders from all your channels (Shopify, Amazon, TikTok Shop, Faire, retail EDI, Wholesale, and more) into one queue with one status, routes each one to the right warehouse or 3PL, and tracks it from order to cash to delivery to return. No checking three systems to decide where an order ships.
Powering growing brands
30% → 1%
Unbatched orders
40 → 2 hrs
Month-end inventory close
2× faster
PO processing
“I used to have to create every invoice in QuickBooks manually, on top of doing sales orders for that, too. DOSS finally provided a comprehensive and efficient system to manage our operations.”
Eloy Yndigoyen, CFO & Head of eCommerce Read the story Every channel's orders in one queue, with one status
DOSS ingests orders from webhooks, APIs, marketplaces, EDI, CSV, or manual entry and normalizes them into one sales order. Every order follows the same lifecycle, so you always know where an order is, regardless of the channel it came from.
Route every order to the right warehouse, automatically
Fulfillment routing rules live in DOSS, not in someone's head. Orders route by geography, channel, SKU availability, rate cards, and SLAs; one order can split into two fulfillment requests across warehouses, short shipments create backorders automatically, and a calendar view shows what's shipping when.
Wholesale orders from EDI, email, or anywhere else
Retailer 850 POs are validated against your SKU and pricing master before they're accepted, and DOSS sends 855s, 856 ASNs, and 810 invoices back and handles 860 change orders automatically. Wholesale orders that arrive by email or PDF are parsed by AI into the same sales order, so non-EDI accounts don't mean manual entry.
From order to cash, in the same record
Tracking flows back to the channel, inventory decrements as orders ship, and invoices push to your accounting system. Finance sees revenue by channel from the same orders ops fulfilled, with no export in between.
Order management, end to end
Every capability below runs on the same live record as inventory, procurement, and finance, so orders never promise stock you don't have.
Unified order lifecycle
One status model across every platform, from Pending to Delivered, with a calendar view for fulfillment.
Fulfillment routing
Rules by geography, channel, availability, rate cards, and SLAs decide which warehouse or 3PL ships each order.
Split orders & short shipments
Split one order across locations; partial fulfillment creates a backorder automatically.
EDI order-to-cash
850, 855, 856, 860, and 810 handled through SPS Commerce or Orderful, validated against your master data.
AI order parsing
Wholesale orders from email, PDFs, and other non-EDI channels turned into sales orders automatically.
Document generation
BOLs, packing sheets, order confirmations, and compliance documents created and attached to the order.
Invoices to your GL
Customer invoices push to QuickBooks, NetSuite, Rillet, Campfire, or whatever you use for your GL as orders ship.
Dossbot for orders
Ask which orders are stuck, which retailer POs are unacknowledged, or what shipped late this week, and act on it in place.
Our best-in-class product suite
Upgrade your operations
Frequently asked questions
Order management software (OMS) captures orders from every sales channel and manages them from order to delivery to return. DOSS does this on the same record as your inventory and finance, so routing decisions use live stock and every order posts to the books.
DOSS connects natively to Shopify, Amazon, TikTok Shop, WooCommerce, and Faire, and handles retail and wholesale EDI through SPS Commerce and Orderful. All orders land in one queue with one status model.
Yes. Routing rules decide which warehouse or 3PL ships each order based on geography, channel, and availability, and DOSS can split a single order across locations.
Yes. DOSS ingests 850 purchase orders, validates them against your SKU and pricing master, and sends 855, 856, and 810 documents back automatically.
No. Shopify stays your storefront. DOSS pulls orders from it, routes fulfillment, and pushes inventory and tracking back.
Yes. DOSS uses AI to parse wholesale orders that arrive by email or PDF into sales orders, so they follow the same routing and invoicing as EDI orders.