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Terms and Conditions

Effective Date: January 1, 2025

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.

The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.). If your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. Intellectual Property Rights

Our Intellectual Property

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (the "Content"), as well as trademarks, service marks, and logos (the "Marks").

Our Content and Marks are protected by copyright and trademark laws and treaties in the United States and around the world.

Your Use of Our Services

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to:

  • Access the Services
  • Download or print a copy of any portion of the Content to which you have properly gained access, solely for your internal business purpose

3. User Representations

By using the Services, you represent and warrant that:

  • All registration information you submit will be true, accurate, current, and complete
  • You will maintain the accuracy of such information
  • You have the legal capacity and agree to comply with these Legal Terms
  • You are not a minor in the jurisdiction in which you reside
  • You will not access the Services through automated or non-human means
  • You will not use the Services for any illegal or unauthorized purpose

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password.

5. Purchases and Payment

We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • ACH

You agree to provide current, complete, and accurate purchase and account information. All payments shall be in US dollars.

6. Subscriptions

Billing and Renewal: Your subscription will continue and automatically renew unless canceled.

Free Trial: We offer a 30-day free trial to new users who register with the Services.

Cancellation: All purchases are non-refundable. You can cancel your subscription at any time by contacting us at support@doss.com.

7. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

  • Systematically retrieve data from the Services to create a compilation or directory
  • Trick, defraud, or mislead us and other users
  • Circumvent, disable, or interfere with security-related features
  • Disparage, tarnish, or otherwise harm us and/or the Services
  • Use the Services in a manner inconsistent with any applicable laws
  • Engage in unauthorized framing or linking to the Services
  • Upload or transmit viruses or other malicious code
  • Engage in any automated use of the system
  • Copy or adapt the Services' software

8. User Generated Contributions

The Services may invite you to chat, contribute to, or participate in blogs, message boards, and online forums. When you create or make available any Contributions, you represent and warrant that you have all necessary rights and that your Contributions do not violate any applicable law or infringe on any third-party rights.

9. Contribution License

By posting your Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to use, copy, reproduce, distribute, and broadcast such Contributions for any purpose.

10. Third-Party Websites and Content

The Services may contain links to other websites. Such Third-Party Websites are not investigated or monitored by us. If you decide to leave the Services and access Third-Party Websites, you do so at your own risk.

11. Services Management

We reserve the right to monitor the Services for violations of these Legal Terms, take appropriate legal action, and manage the Services in a manner designed to protect our rights and property.

12. Privacy Policy

We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy posted on the Services.

13. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to deny access to and use of the Services to any person for any reason or for no reason, including for breach of any representation, warranty, or covenant contained in these Legal Terms.

14. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times.

15. Governing Law

These Legal Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

16. Dispute Resolution

Informal Negotiations

The Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA).

17. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time.

18. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES.

19. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

20. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand made by any third party due to or arising out of your use of the Services or breach of these Legal Terms.

21. User Data

We will maintain certain data that you transmit to the Services for managing performance, security, and functionality. Although we perform regular backups, you are solely responsible for all data that you transmit using the Services.

22. Electronic Communications and Signatures

Visiting the Services and sending us emails constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, and disclosures provided electronically satisfy any legal requirement that such communication be in writing.

23. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210.

24. Miscellaneous

These Legal Terms constitute the entire agreement between you and us. Our failure to exercise any right or provision shall not operate as a waiver. If any provision is determined to be unlawful or unenforceable, that provision is deemed severable and does not affect the validity of remaining provisions.

25. Contact Us

To resolve a complaint regarding the Services or to receive further information, please contact us at:

Odonata, Inc.144 2nd St Suite 100San Francisco, CA 94105United Statessupport@doss.com

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  • Modules covering the entire value chain
  • Embedded business intelligence, directly in Doss
  • An integrated data platform for full visibility
  • Query, analyze and automate via chat
View all products

By Module

  • Inventory Management
  • Procurement
  • Order Management
  • Finance & Accounting
  • Freight & Fulfillment
  • Warehouse Management
  • Production Planning
  • Demand Planning
  • Project Management
  • Relationship Management
View all modules

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  • Food & Beverage
  • Construction
  • Distribution
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View all industries

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