Order Management
Aggregate and sync order data across email, third-party integrations, wholesale, and e-commerce — all in one unified sales source of truth.
Source of Truth, Simplified
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I've never worked with a company that's this quick and efficient. What should have been a year-long project was accomplished in weeks. It's absolutely impressive how Doss handled everything.
With our 3PL integration, inventory is recognized accurately and in real-time. If we send differently sized packs, the system correctly tracks the total count of jars while maintaining the integrity of each pack as its own SKU. This [Doss] has greatly improved our inventory management and efficiency.
We faced pressure to fill increasingly large orders more quickly than we ever had. We needed to get our house in order, and Doss was the answer. I no longer sweat when I get a big Purchase Order!
Doss makes me feel like I'm their #1 priority at all times! Their responsiveness and attention to detail is off the charts!
We’re growing methodically. Doss has been crucial in helping us manage our growth without compromising on efficiency or accuracy.
See why our customers love us
As a platform, DossARP brings your data into one place. As a technology partner, we go a step further and make it work for you.
Frequently Asked Questions
Yes. Doss is fully cloud-native, built for scale, and designed to handle everything from $2M to $200M+ in annual order volume. Whether you're running thousands of daily orders or managing high-complexity workflows across multiple business units, Doss adapts without heavy configuration or added infrastructure.
Doss connects directly with your ecommerce platforms (Shopify, WooCommerce, etc.), marketplaces, and fulfillment partners to automate everything from order ingestion to fulfillment. It supports partial shipments, bundle management, and real-time inventory visibility, ensuring every order is routed intelligently — without logging into multiple systems or losing track of backorders and exceptions.
With Doss DataStudio, you get real-time dashboards to track order velocity, fulfillment performance, customer behavior, and revenue by channel. Doss also surfaces stuck or late orders, identifies bottlenecks, and can tie sales performance to inventory and purchasing.
Yes. Doss lets you build custom order routing workflows with no code. You can direct orders based on product type, inventory levels, shipping zones, customer tags, or fulfillment SLAs. For example, high-value orders can go to a premium 3PL, while low-cost SKUs ship from your closest warehouse. Rules are easy to update, and routing changes happen in real time.
Absolutely. Doss automates the full PO lifecycle — from creation to vendor communication to receiving and reconciliation. You can auto-generate POs based on inventory thresholds, route them by vendor rules, and track fulfillment status alongside sales orders for full end-to-end traceability. It's ideal for businesses managing both direct-to-consumer and B2B sales from the same platform.
Doss supports wholesale price books, customer-specific payment terms, any ACH and wire integrations, and recurring or contract-based orders. You can create custom quoting workflows (CPQ), track large deal velocity, and sync invoicing and delivery with your back office systems. It's a full-featured sales order management system with robust order-to-cash.
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